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Problem: Am the owner of a Bertazzoni X90 IND MFE X induction range. The induction completely gave up the ghost months ago. The oven still worked fine. Despite several email requests to Bertazzoni HQ I haven't had any response to what I should do, or where I should take the range to for repair/service. The dealer I bought the range from has gone out of business. Any ideas please? I think the error code that was showing was F31, but I disconnected the whole unit 2 months ago as I was worried about safety, so cannot be sure I'm quoting the correct code.
If you have a problem and the cooker is under a year old, contact your retailer to arrange a repair or replacement. Under the Sale of Goods Act, you should be covered for at least a year and maybe longer.
Take EXTREME care when attempting to repair a cooker. Ensure it is disconnected from the gas and electricity supply before you start. Bear in mind that you shouldn't attempt certain repairs if you are not qualified or experienced enough.
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